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POLICY FORMULATION FOR E-GOVERNMENT: A STUDY OF NATIONAL INFORMATION TECHNOLOGY DEVELOPMENT AGENCY, ABUJA – NIGERIA

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Abstract

This research study was on Policy Formulation for E-Government in Nigeria: A study of the National Information Technology Development Agency, Abuja – Nigeria. The study adopted survey research design to examine how NITDA could enhance Nigerians readiness in participating in E-government revolution. A research interview scale and a structured research questionnaire were instruments used for data collection; while the subjects of study were the seven (7) principal (policy-making) staff of NITDA. The data generated from the study were analyzed using simple percentage computational, charts and other statistical tools made available for use by the Microsoft Excel workbook. The findings of the study showed that the readiness of Nigerians to take part in the e-government revolution was very high since the enactment of the Nigerian National Information Technology Policy Act of 2001. The research also shows that Nigeria in the Global Village of internet users is ranked tenth (10th) worldwide and first (1st) in Africa and that policy implementation, creation of public awareness and the development of the Mobile Internet Unit (MIU) are some of the remarkable contributions of NITDA to enhance e-government practice in Nigeria. From the findings, the researcher recommends that serious awareness be created by NITDA to stimulate understanding of the Nigerian populace to the e-government policy formulation of the Nigerian Government, using every channel of communication such as the radio, television, newspaper and short message services (SMS). The researcher also strongly recommends frequent updates on the various activities of government ministries and agencies on their websites and to reflect same on the official Nigerian website.